Privacy Policy

Welcome to Netplus App. This Privacy Policy explains how we collect, use, and protect your information when you use our mobile app and services.

Last Updated - 21, Aug 2025

1. Introduction

Netplus App is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services to purchase internet data bundles. By using our app, you consent to the data practices described in this policy.

2. Information We Collect

We collect several types of information to provide and improve our services:

  • Personal Identification Information: Full name, email address, phone number, address.
  • Financial Information: Payment details processed via third parties (e.g., Evc-plus, E-dahab).
  • Transaction Data: Purchase details including bundle amount, date, time, and recipient number.
  • Technical Data: IP address, device type, OS, identifiers, crash logs.
  • Usage Data: How you interact with the app and its features.

3. How We Use Your Information

We use collected data for:

  • Create and secure your account
  • Process transactions and purchases
  • Provide receipts and confirmations
  • Customer support and inquiries
  • Improve functionality and user experience
  • Marketing and promotional communication
  • Fraud prevention and security
  • Legal compliance

4. Sharing Your Information

We may share information with:

  • Internet Service Providers (to fulfill purchases)
  • Payment processors (secure transactions)
  • Trusted service providers (hosting, analytics, support)
  • Legal authorities (where required by law)

We do not sell your personal information.

5. Data Security

We use encryption (SSL/TLS) and secure servers to protect your data. However, no electronic transmission or storage method is 100% secure.

6. Your Data Rights

You have the right to:

  • Access, correct, or delete your data
  • Restrict or object to processing
  • Data portability
  • Withdraw consent anytime

7. Data Retention

We retain data only as long as necessary to fulfill the purposes in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.

8. Changes to This Privacy Policy

We may update this policy from time to time. Any updates will be posted on this page with a revised "Last Updated" date.

9. Contact Us

If you have questions, contact us at:

Netplus App

Mogadishu, Wadajir - Somalia

info@netplusapp.com